UMKC Innovation Center partners with the university and the community to spark and sustain entrepreneurial efforts within our region and across the country.

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Whiteboard2Boardroom connects entrepreneurs and businesses to technologies available for licensing.

Digital Sandbox KC provides early-stage proof-of-concept support for digital products.

Missouri Small Business & Technology Development Center provides technical assistance to startup and existing businesses.

ScaleUP! Kansas City helps businesses with revenues around $200K scale toward their first $1 million.

Missouri Procurement Technical Assistance Centers helps local businesses obtain government contracts.

KCInvestED helps investors learn more about investing in KC startups.

SourceLink® helps communities nationwide build vibrant and vital entrepreneurial ecosystems.
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Great Expectations: Nine Ways to Exceed Your Customers' Expectations

Thursday, March 11 @ 10:00 am - 11:30 am • Organized By Enterprise University
Online Event

About

It is a simple truth: customers continue to do business with organizations that deliver on what they promise. You have far more potential to develop long-lasting relationships and future business success by managing customer expectations in a consistent way. In this session, you will examine ways you can exceed your customers’ expectations by setting, monitoring and influencing their expectations.

  • Determine the expectations of customers
  • Discover the nine sure-fire approaches to exceeding customer expectations
  • Learn how to hold the crucial “setting expectations” conversations with your customers
  • Use the seven principles for setting expectations
Host
Representative
Enterprise University
0
When
March 11 @ 10:00 am - 11:30 am Add to my Calendar
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Where
Online Event